If it is, they will probably be denied also. What I don't know is whether the system has now linked that receipt to your DL number. If the next person presents the original receipt, the cashier will scan the receipt. It could be blocked due to returns at other places besides Home Depot. All returns are subject to verification system approval.' The Home Depot uses a third-party refund verification system. HD Stated Policy: 'RETURN TO STORE We require a valid driver’s license or government-issued photo identification for non-receipted returns and returns generated from purchases made with Store Credits. Tuesday I attempted to return a drill set and buy a more expensive one and was denied.Īny ideas or suggestions how I solve this would be greatly appreciated. I have run into an issue with Home Depot's return policy.